Privacy Policy
Last Updated: 13 August 2026
Adelaide Kitchen Refresh respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store and manage personal information when you visit our website, contact us, request a quote, book a consultation or use our services.
Information We Collect
We may collect personal information that is reasonably necessary for us to provide our kitchen renovation and related services.
This may include:
This may include:
- Your name
- Email address
- Email address
- Residential or project address
- Information about your kitchen or renovation project
- Details provided through quote, consultation or contact forms
- Photos, measurements or information relating to your property that you provide to us
- Records of communications between you and Adelaide Kitchen Refresh
- Information relating to your enquiries, quotations and services
- Website usage and technical information such as your IP address, browser type and device information
You are not required to provide all requested information. However, if you choose not to provide certain information, we may not be able to respond to your enquiry, prepare an accurate quote or provide particular services.
How We Collect Your Information
We may collect personal information when you:
- Submit an enquiry through our website
- Request a free quote
- Book a consultation or call
- Contact us by phone or email
- Engage us for kitchen renovation services
- Communicate with us through social media
- Provide information during an on-site consultation
- Subscribe to updates or marketing communications
- Interact with our website
We may also receive information from third parties where appropriate and permitted by law.
How We Use Your Information
We use the personal information we collect to provide and manage our services, respond to enquiries, arrange consultations, prepare quotations, and communicate with you about your kitchen renovation project.
Your information may also be used to improve our website and customer experience, maintain business records, provide relevant service or marketing updates, protect our website and business, and meet applicable legal or regulatory requirements.
We will generally only use your personal information for the purpose for which it was collected, or for a related purpose that you would reasonably expect.
Your information may also be used to improve our website and customer experience, maintain business records, provide relevant service or marketing updates, protect our website and business, and meet applicable legal or regulatory requirements.
We will generally only use your personal information for the purpose for which it was collected, or for a related purpose that you would reasonably expect.
Website Cookies & Analytics
Our website may use cookies and similar technologies to improve website functionality and understand how visitors interact with our content.
This may include information such as pages visited, browser or device type, time spent on the website, approximate location, and referring websites or search sources.
We may also use third-party analytics or website services to help us measure website performance and improve our marketing. You can manage or disable cookies through your browser settings, although some website features may not work as intended.
This may include information such as pages visited, browser or device type, time spent on the website, approximate location, and referring websites or search sources.
We may also use third-party analytics or website services to help us measure website performance and improve our marketing. You can manage or disable cookies through your browser settings, although some website features may not work as intended.
Marketing Communications
We may occasionally send you relevant information about our services, kitchen renovation ideas, promotions, or business updates where you have consented or where permitted by law.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us directly.
We may still contact you regarding an existing enquiry, quotation, consultation, or active project.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us directly.
We may still contact you regarding an existing enquiry, quotation, consultation, or active project.
Sharing Your Personal Information
We do not sell your personal information.
Where reasonably necessary, we may share information with:
Where reasonably necessary, we may share information with:
- Contractors, tradespeople, suppliers, or manufacturers involved in your project
- Website, hosting, email, analytics, or technology service providers
- Professional advisers, insurers, authorities, or regulators where required
We take reasonable steps to ensure that third parties handling personal information do so responsibly and appropriately.
Overseas Service Providers
Some third-party technology, website, cloud storage, communication, or analytics providers we use may operate outside Australia.
Where personal information is stored or processed overseas, we take reasonable steps, where required, to ensure it is handled appropriately and in accordance with applicable privacy requirements.
Where personal information is stored or processed overseas, we take reasonable steps, where required, to ensure it is handled appropriately and in accordance with applicable privacy requirements.
Protecting Your Information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
We may use administrative, digital, and physical safeguards to help protect the information we hold.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We may use administrative, digital, and physical safeguards to help protect the information we hold.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Retention of Personal Information
We retain personal information only for as long as reasonably necessary to provide our services, manage customer and project records, meet legal obligations, and maintain appropriate business records.
When information is no longer required, we may securely delete, destroy, or de-identify it where appropriate.
Accessing or Correcting Your Information
You may contact us if you would like to access the personal information we hold about you or request a correction if you believe your information is inaccurate, incomplete, or out of date.
We will respond to reasonable requests within an appropriate timeframe and in accordance with applicable privacy requirements.
In some circumstances, we may be legally permitted to refuse access. Where appropriate, we will explain the reason for doing so.
We will respond to reasonable requests within an appropriate timeframe and in accordance with applicable privacy requirements.
In some circumstances, we may be legally permitted to refuse access. Where appropriate, we will explain the reason for doing so.
Third-Party Websites
Our website may contain links to external websites, social media platforms, or third-party services.
Adelaide Kitchen Refresh is not responsible for the privacy practices, security, or content of these external websites.
We recommend reviewing the relevant privacy policy before providing personal information to any third-party service.
Adelaide Kitchen Refresh is not responsible for the privacy practices, security, or content of these external websites.
We recommend reviewing the relevant privacy policy before providing personal information to any third-party service.
Privacy Complaints
If you have any questions or concerns about how we handle your personal information, please contact us.
We will review your concern and make reasonable efforts to resolve the matter.
Where applicable, you may also have the right to contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.
We will review your concern and make reasonable efforts to resolve the matter.
Where applicable, you may also have the right to contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.
Any updates will be published on this website, and the latest revision date will be displayed at the top of the policy.
Contact Us
If you have any questions about this Privacy Policy, would like to access or correct your personal information, or wish to make a privacy-related complaint, please contact us.
Adelaide Kitchen Refresh
Email: mark@adelaidekitchenrefresh.com
Phone: 0418 883 095
Email: mark@adelaidekitchenrefresh.com
Phone: 0418 883 095